You're At The Check

Send your KYC paperwork to Jetsetspins Casino

every licensed casino must confirm who you are, and at Jetsetspins Casino the check normally takes about 61 hours.

Jetsetspins Casino Ltd holds UK Gambling Commission licence 93706-7258-R-761807 and is independently audited by BMM Testlabs, Gaming Laboratories International, and iTech Labs.

Six Lines

You want the facts before you send anything

most players worry the check arrives only after a win, so here is where it sits on your account timeline

Checked by

Jetsetspins Casino Ltd

Licence

UK Gambling Commission, 93706-7258-R-761807

Normal time

61 hours

Required before

Your first withdrawal

Questions

[email protected]

Minimum age

18+

At The Upload Screen

You have the documents on your phone already

our verification team reads each upload the same day it lands, which is why we ask for it in one clean pass.

Find your checklist

Open your profile and find the verification section, then read the short list of what this account still needs so nothing goes out twice.

Photograph the whole page

Choose photo identification and send a colour photo of the whole page, with all four corners visible and no glare across the photo or text.

Keep the middle digits hidden

For a card payment, add a payment card image that shows the first six and last four digits only, with the middle security digits hidden before you send it.

While your status says pending

Track the status in your profile while the team works, and reply with a clearer copy straight away if anything comes back with a note attached.

Smoother approval

Which evidence settles the check?

Three papers appear on screen, plus a possible selfie, and clear copies help our team move faster.

Photo identification

ConfirmsWho you are

Show thisFace and details sharp, nothing cropped

Proof of address

ConfirmsWhere you live

Show thisName and address match your profile

Payment card image

ConfirmsThat the card is yours

Show thisCard in your name, clearly readable

Your check just started

The moment your account pauses for a look

Read this the moment a screen asks for a photo or a bill before a payout.

Fresh card check

A card or wallet new to your account must be tied to you, so we ask for a photo of it and your photo identification.

Details that disagree

Where the name or address on your profile differs from the papers, we ask for photo identification and proof of address once more.

Out of pattern, under review

A payment far above your usual pattern gets a closer look, so we ask for photo identification, proof of address and sometimes a selfie with it.

First cash-out papers

Before the first cash-out leaves, the license requires a completed check, so photo identification, proof of address and your payment card image are collected once.

Income questions after a busy session

Holding UK Gambling Commission licence 93706-7258-R-761807 means the operator has to know where a player's money comes from. The request is routine and reaches everyone the rules cover; it is not an accusation aimed at you.

Which of these you are asked for depends on your situation:

Recent bank statements
Payslips from your employer
Tax return or self-employment records
Savings account statements
Papers from a property sale

The three usual refusals

Edges missing, page rejected. A corner, a signature or the expiry date falls outside the frame, so the checker cannot confirm the whole page. Lay the document flat on a dark table. Leave a small margin round all four edges.

Renew before you resend. An out-of-date passport or driving licence no longer proves who you are, so there is nothing current to compare your details with. Use a current passport or driving licence. Check the expiry date before you upload.

Cropped and filtered copy. Crops, filters or brush strokes make a file look altered, and an altered file cannot pass as a copy of the original. Send the untouched photo straight from your phone. Scan or photograph the full page once.

While checks run

Documents, timing and data

Jetsetspins Casino keeps the paperwork talk short, so nothing here hides behind jargon.

Where does Jetsetspins Casino get its gambling licence, and under which number?+

The UK Gambling Commission regulates Jetsetspins Casino Ltd under licence 93706-7258-R-761807. That licence is why the identity and source of funds checks exist in the first place.

Do photos taken on my mobile work for the check?+

Yes, phone photos are accepted. Use the camera in daylight, fit the whole page inside the frame, and keep glare or shadow off the text so the details stay readable.

Once my documents pass, will I be asked for them again?+

Not usually. A cleared copy stays on your file, so the next withdrawal normally skips the paperwork. An expired document, a new address or a fresh card can prompt one more upload.

How safe are my documents once they reach you?+

Files travel over 256-bit TLS encryption and land with the verification team, not the games side of the site. Access stays with staff who run the checks, and [email protected] answers questions about what is held about you.

Do I have to verify before my first withdrawal?+

Yes. The licence requires the check at the latest before your first cash-out, so a withdrawal cannot be released without it. We may also ask earlier, at registration or after your first deposit.

How long does the check take once I have sent everything?+

The published window is 61 hours once a complete set arrives. Sending every file together keeps your place in the queue and saves you a second wait.